Privacy Policy
Last updated: March 2026
1. INTRODUCTION
This Privacy Policy explains how Freehold.Pro Limited collects, uses, and protects personal data when you use the Freehold.Pro platform.
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2. DATA CONTROLLER
The data controller is:
Freehold.Pro Limited
2nd Floor Stanford Gate
South Road
Brighton BN1 6SB
United Kingdom
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3. INFORMATION WE COLLECT
We may collect:
Account information
• name
• email address
• login credentials
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Building information
• building name
• unit numbers
• property records
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User-generated content
• maintenance reports
• uploaded documents
• compliance logs
• communications between users
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Technical data
• IP address
• browser information
• device information
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4. HOW WE USE DATA
We process data to:
• provide the platform services
• manage accounts
• enable building administration features
• process payments
• improve system performance
• ensure platform security
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5. LEGAL BASIS
We process personal data under the following lawful bases:
• contract performance
• legitimate interests
• legal obligations
• user consent (where applicable)
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6. THIRD-PARTY SERVICE PROVIDERS
We may use trusted third-party services to operate the platform including:
• payment processors
• hosting providers
• infrastructure providers
• analytics services
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These providers process data only as necessary to deliver the service.
7. DATA STORAGE
Data is stored securely using industry-standard security measures.
We take reasonable technical and organisational steps to protect personal information.
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8. DATA RETENTION
We retain data only as long as necessary to:
• provide the service
• comply with legal obligations
• resolve disputes
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Users may request deletion of their data subject to legal requirements.
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9. USER RIGHTS
Under UK data protection law, users have rights including:
• access to their data
• correction of inaccurate data
• deletion requests
• restriction of processing
• data portability
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Requests can be made by contacting support.
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10. COOKIES
The platform may use cookies and similar technologies to:
• maintain login sessions
• analyse usage
• improve functionality
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11. INTERNATIONAL TRANSFERS
Some service providers may operate internationally.
Where data is transferred outside the UK or EEA, appropriate safeguards are used.
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12. CONTACT
For privacy enquiries please contact:
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